Product details

This comfortable shawl-collar robe is crafted from soft cotton and designed with our signature embroidered pony.

• Size Guide

  • Mens Trousers and Jeans

    WAIST	30	31	32	33	34	36	38	40
    SHORT	30 INCH INSIDE LEG
    REGULAR	32 INCH INSIDE LEG
    LONG	34 INCH INSIDE LEG

    Mens Jackets, Shirts and Tops

    SIZE	S	M	L	XL	XXL	XXXL
    TED BAKER SIZE	2	3	4	5	6	7
    CHEST	36	38	40	42	44	46

• Returns

  • If you are not completely satisfied with your purchase simply return to us in its original condition within 7 working days. The garment must be returned with all original tags and packaging, and your original delivery note. Please mark on your delivery note if an exchange or refund is required. Once your return has been processed we will exchange the item and despatch free of charge or issue a full refund for the value of the item.We recommend customers use a recorded delivery service for returning goods, as they are responsible for them until they arrive back with us.Refunds and exchanges are not available on underwear or other intimate items due to hygiene, unless the item is faulty.

    Our returns address is:

    Returns
    21 Holyrood Street
    Newport
    Isle of Wight
    PO30 5AZ

    Faulty Goods/Incorrect item

    All our goods are inspected personally before despatch. However if you receive a faulty or wrong item please email office@visualimpact.co.uk quoting your order number, name, product purchased reason for return and whether you require a refund or a replacement. We will then advise on how to proceed with your return.

• Delivery

  • UK

    The following delivery options are available for UK residents to select during checkout:

    DELIVERY OPTION	METHOD	TIMESCALE*	COST
    STANDARD	1st CLASS	2-4 WORKING DAYS	FREE
    EXPRESS	SPECIAL DELIVERY	NEXT WORKING DAY	£6.00

    *The above times are based on orders being placed before 1pm on regular working days (Monday - Friday excluding Bank Holidays)

    All Standard and Express delivery types are sent via Royal Mail and require a signature upon delivery. If no one is available to take delivery of your order a calling card will be left and your goods can be collected from the Post Office detailed on the card. We send ALL UK orders via recorded methods of post to avoid discrepancies.

    Europe and Rest of the World

    Please see our main delivery page for info on postage outside the UK